Samantha's Collectible Dolls, Bears and Figurines
Once an order is placed, it is processed. Any cancellations will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder. A Pre-Order account will be set up for anyone ordering a new release doll that is not ready to be shipped from the factory and/or a doll that is not in stock and must be ordered from the factory. Your account will be charged a 20% deposit. Pre-Orders paid by check or money order will not go into effect until the check or money order arrives.
Should you cancel a pre-order or cancel any order after it has been processed, you forfeit the 20% deposit on the doll(s) that have been ordered for you. If you are paying by credit card, the remaining balance will be charged when the doll is ready to ship. We will email you if you are paying by check or money order to let you know the doll is in stock. The remaining balance must then be paid within 14 days.
Please be sure that you want the doll(s)/item(s) before you place a pre-order or a regular order.